Starting a GOGO scooter is simple. Approach a GOGO scooter, and using the app, scan the QR code on the scooter's handlebars. Follow the prompts in the app to unlock the scooter and initiate your ride.

GOGO is committed to rider safety. While helmets are not provided with the scooters, we strongly encourage riders to wear their own helmets for a safer riding experience. Remember, safety first!

GOGO e-scooters are designed with safety in mind. Our e-scooters have speed limits set to comply with city regulations and ensure a smooth integration with existing transportation systems. Enjoy a comfortable and controlled ride at a speed suitable for urban environments.

To download the GOGO Ride app, simply visit the App Store (for iOS devices) or Google Play Store (for Android devices) and search for "GOGO Ride." Tap on the app and click the "Download" or "Install" button. Once the installation is complete, open the app and create an account to start using GOGO's convenient micromobility services.

To unlock a GOGO scooter, open the GOGO Ride app and ensure your Bluetooth is turned on. Find the nearest available scooter on the map, tap on it, and click the "Unlock" button within the app. Once unlocked, hop on the scooter, put on your helmet, and you're ready to ride!

When you're done with your ride, park the scooter in a safe and designated area according to local regulations. Open the GOGO Ride app and click the "End Ride" button to finalize your trip. Make sure you lock the scooter securely using the built-in lock mechanism and follow any additional instructions provided in the app.

If you encounter any issues or notice a maintenance problem with a GOGO scooter, open the GOGO Ride app and navigate to the "Help" or "Support" section. You can submit a report through the app, providing details about the issue you experienced. Our support team will review your report and take appropriate action to resolve the problem.

GOGO offers convenient in-app payment options to make your ride experience seamless. You can securely add your preferred payment method, such as a credit card or digital wallet, to your GOGO Ride app account. The app will automatically charge your chosen payment method for the duration of your ride.